House Rules

A few simple rules help us keep City Palace comfortable for every guest.

• Check-in from 14:00, check-out until 11:00. Our reception is open 24 hours.
• Payment: shown during booking. You pay at the property; if you pay online by card it is handled on the secure CaSys/cPay page, and the MKD settlement amount is shown before you pay.
• Children are welcome and stay free on the room rate.
• Pets are not allowed.
• Breakfast is included in every rate.
• Rates include VAT (5%) and city tax (40 MKD per person per night).
• Rooms are non-smoking; please use the designated smoking areas.

Questions before you arrive? Write to info@citypalacehotel.mk.