House Rules
A few simple rules help us keep City Palace comfortable for every guest.
- Check-in from 14:00, check-out until 11:00. Our reception is open 24 hours.
- Payment: shown during booking. You pay at the property; if you pay online by card it is handled on the secure CaSys/cPay page, and the MKD settlement amount is shown before you pay.
- Children are welcome and stay free on the room rate.
- Pets are not allowed.
- Breakfast is included in every rate.
- Rates include VAT (5%) and city tax (40 MKD per person per night).
- Rooms are non-smoking; please use the designated smoking areas.
Questions before you arrive? Write to info@citypalacehotel.mk.